Managed Services – Wyre
project name

Managed Services – Wyre

New Solutions offers a comprehensive and proactive IT managed services support model.

description

Our primary objective is to keep you up and running with as little fuss as possible. We do this by keeping a watchful eye out so that we can identify and correct issues before they disrupt your business. We work with both Mac and PC so you get the most out of your IT investment without the hassle of multiple providers.

Wyre has three subscription levels to suit your budget and IT needs. From our most comprehensive plan that gives you effortless IT support with near total budget predictability to our lightest touch plan that gives you expert oversight and reporting, all our plans give you the peace of mind that your IT is in safe hands.

All our subscription plans include:

Performance and capacity monitoring
We have active performance monitors that will tell us if the machine needs a tune-up or an upgrade.

System updates
We make sure your computer is always up to date with minor and major version upgrades.

Backup monitoring
We have found that companies of all sizes often overlook this important activity. We pay special attention to your backups to ensure they are functioning as they should – we run full check-ups every day.

Proactive hardware monitoring
We keep an eye on your hardware health, allowing us to take action on your infrastructure right away.

Antivirus installation and monitoring
We include the enterprise version of Bit Defender with all our managed services packages. This provides (among other features) web filtering, malware and ransomware protection, all configured to meet your needs.

 

New Solutions IT Admin

Depending on your business size and inhouse IT resources, you might need some extra help with all your IT options and different vendors.

We consolidate this function and provide you with a simplified IT vision with our IT Admin service.

Our capable team will look after your IT requirements as their own, with a dedicated person assigned to your business as a single point of contact.